Web Setting
Profile Settings
🇳🇵 Nepal Operations (NPR)
Live Rate: 1 INR = 1.60 NPR
Logout

Platform & Web Settings

Configure customer support channels, headquarters location, and live app announcements

Customer Support & Headquarters Contact

These contact channels are displayed on the mobile app's Help & Support section and order invoices.

Nepali direct helpline number for WhatsApp and phone inquiries.
Official business inbox for order inquiries and escalations.
Physical dispatch and administrative headquarters registered in Nepal.
Delivery Charges & Platform Fees Configuration

Configure separate Home Delivery amounts and Platform Service fees for local Smart Mart and cross-border International orders.

Self Pickup Rule: When customers choose "Self Pickup", the delivery charge is automatically NPR 0.00 (100% FREE) for both Smart Mart and International orders.

Smart Mart Orders (Local)

Doorstep delivery fee applied when customer chooses Home Delivery for Smart Mart.
Standard platform operating fee applied to Smart Mart checkouts.

International Orders (Cross-Border)

Nepal local door delivery fee applied when customer chooses Home Delivery for international orders.
Base processing platform fee for cross-border international orders.
Advance % paid online at checkout (default 40%). Remaining (60%) collected as COD by delivery partner.
Nepal Government standard VAT percentage applied to cross-border orders (Default: 13%). Set to 0 to disable VAT.
Operational Rules & Application Configuration

Manage order validation thresholds, live mobile announcements, and version tracking.

Cart subtotal threshold required for checkout in Nepal.
Production client version synced with Android Play Store.
Appears as an active scrolling marquee ticker on the customer app home screen.
Changes apply immediately across all mobile applications and admin sessions.